resources

The Senior Resource Services Program provides information and referral for various social service requests (e.g., health coverage, home health services, service coordination, meal programs housing assistance, etc). The Senior Services Specialist is available to work with family members and friends of seniors, 50 plus. For more information, please call (510) 747-7513.

Additionally, the City of Alameda Commission on Disability Issues has prepared a Directory of Local Community Resources. Here is a link to their Guide to Services & Resources for People with Physical and/or Cognitive Disabilities

Click each of the services listed below to see its complete description:

Programs at Mastick

AARP Driver Safety Program

Birthday Lunch Celebration

Brown Bag Program

Health Insurance Assistance (HICAP)

Household Battery Disposal

Income Tax Preparation

Legal Services - Legal Assistance for Seniors (LAS)

Meal Service

Notary Services

Office Services

Podiatry/Blood Pressure Screening

Red Cross Disaster Kits

Travel Corner

Meal Programs

Alameda Food Bank

Alameda Meals on Wheels (AMOW)

Health Coverage & Home Health Programs

AAI Health Services

Alameda County Network of Care

Alta Bates Tele-Care Program

American Red Cross

Dental Consultation

Non-Emergency Wheelchair Transportation Program

Four Bridges

In Home Support Services (IHSS)

Medi-Cal Assistance

Medical Services/Blood Pressure

Road to Recovery

Housing Programs

Electric Bill Assistance

Eden Council for Hope & Opportunity (ECHO)

Housing Rehabilitation Programs

Property Tax Postponement

Rent Review Advisory Committee (RRAC)

Homeowner and Renter Assistance Program

Transportation Services

511 Transportation Hotline

City of Alameda Premium Taxi Service

City of Alameda Paratransit Scholarship

Medical Return Trip Improvement Program (MRTIP)

Paratransit Services

Road to Recovery

Transportation Services

Other Services & Programs

AARP Driver Safety Online Course

Adult Protective Services (APS)

Alameda Friendly Visitors (AFV)

Alameda One-Stop Career Center

Bicycle License Schedule

CA Advocates for Nursing Home Reform (CANHR)

City of Alameda Paratransit Scholarship

Disaster Registry Program

Employment Development Department (EDD)

Fed & State Assistance Programs for Older Americans

Four Bridges

Legal Services

SEEDS Community Resolution Center (SEEDS CRC)

Senior Center Without Walls

Social Security

Senior Employment Opportunity Program (ASSETS)

Click Here for Print Version

The descriptions below are alphabetically listed.

511 TRANSPORTATION HOTLINE (Top)

511 is a toll-free phone and Web service that consolidates Bay Area transportation-related information into a one-stop resource. This easy three-digit number provides up-to-the-minute details on public transportation routes/fares, instant carpool or van pool referrals, bicycling information, trip-planning, airport access, City Car Share, Trans-Link, FasTrak and more.

To access 511 by phone, dial 511. To access 511 on the Internet, go to http://511.org/. Consider using the computers in Mastick's Computer Lab to access this resource.

AAI HEALTH SERVICES (Top)

AAI Health Services provides primary health care services on a sliding scale, serves Medi-Cal recipients, along with the uninsured.

AAI Health Services is located at 1002 Central Avenue in Alameda, CA 94501, and their phone number is (510) 521-6078.

AARP DRIVER SAFETY PROGRAM (Top)

AARP Driver Safety Program is the largest classroom driver course specifically designed for motorists who are 50 and older!

AARP offers two classroom formats, the standard course and the refresher course, on alternating months.

The standard course is taught in two, four-hour sessions held over a two-day period. The two days are the 1st and 2nd Wednesday of the month. The sessions run from 9:00 am - 1:00 pm.
The refresher course is available to individuals that have taken the standard course within the last four years. It is offered on the 1st Wednesday of the month between 9:00 am - 1:00 pm.

Pre-registration for both classes is a must. There is a $12 fee per person for AARP members with their membership numbers, and a $14 fee for non-AARP members. Please pay by check (ONLY) made payable to AARP.

Ask your insurance agent about automobile insurance discounts.

AARP DRIVER SAFETY ONLINE COURSE (Top)

AARP now offers the Driver Safety Course online. The cost is $15.95 for AARP members and $19.95 for non-members. the course may be completed at your own pace within 60 days of registration.

For more information or to register please go visit their web site by clicking here.

ADULT PROTECTIVE SERVICES - APS (Top)

Alameda County Social Services Agency (APS) "investigates and evaluates complaints of abuse or neglect."If you, or someone you know, are experiencing physical, emotional, or financial abuse, please call Adult Protective Services (510) 577-1900 or (510) 577-3500.

Calls are received by a confidential voice mail system. Please leave your name, phone number and the nature of your call. An intake worker will return your call.

ALAMEDA ONE-STOP CAREER CENTER (Top)

The Alameda One-Stop Career Center is a self-directed resource center. The Center provides resources and services that are focused on assisting any member of the community with job search, training information, and career assistance.

Internet access to job listings and other information is provided with Resource Specialists, who are on hand to provide technical assistance.

For more information, please contact (510) 748-2208 or (510) 814-8302.

ALAMEDA COUNTY NETWORK OF CARE (Top)

The Alameda County Network of Care is a comprehensive, Internet-based resource for seniors and people with disabilities, as well as their caregivers and service providers.

The web site offers information on social service programs, including transportation, and can be accessed online at alameda.networkofcare.org.

ALAMEDA FOOD BANK (Top)

The Alameda Food Bank is a private non-profit organization, providing nutritious food at no cost to low-income residents of the City of Alameda. Clients are able to receive up to seven free food packages each month, which include a healthy mix of produce, meat, breads, and non-perishable food items.

For more information about the program or to donate food, please contact the Alameda Food Bank at 1900 Thau Way, (between Buena Vista & Constitution Way), or by phone at (510) 523-5850.

ALAMEDA FRIENDLY VISITORS - AFV (Top)

AFV, a companion program to Alameda Meals on Wheels (AMOW), provides companionship to seniors and homebound Alameda residents.

AFV volunteers are matched with homebound neighbors to provide friendship, conversation over a cup of coffee or tea, exchange stories, share common interests/hobbies, have a few laughs, offer telephone reassurance, connect Alamedans with needed community resources, while bringing joy and satisfaction to both parties.

To learn more about this program, contact Kathy Miranda at (510) 748-0342.

ALAMEDA MEALS ON WHEELS - AMOW (Top)

AMOW delivers hot, diet specific meals to seniors and homebound Alameda residents seven days per week. Meals are sold at cost and delivered by volunteers. Sliding scale fees ensure that services are accessible to all.

To contact Meals on Wheels, please call (510) 865-6131.

ALTA BATES TELE-CARE PROGRAM (Top)

The Alta Bates Tele-Care Program offers a daily reassurance telephone call provided by a friendly volunteer to those individuals who are living alone, homebound, disabled or convalescing from an illness. This free program is a source of comfort 365 days per year.

For more information about this program, please call (510) 204-4487 between 8:30 - 11:00 a.m. or leave a message.

AMERICAN RED CROSS (Top)

The Alameda Service Center is an entry point for any Alamedan needing basic services, eviction prevention, or other emergency assistance. In addition, the Red Cross provides assistance with Alameda Power & Telecom bills, rent assistance, and case management services to those in danger of becoming homeless. Health & Safety Classes and free Disaster Preparedness Training is also provided.

The center is located at 451 Stardust Place, Bldg. #613, Alameda Point, Alameda. For more information contact Jim Franz at (510) 814-4200.

BICYCLE LICENSE SCHEDULE (Top)

The City of Alameda requires that all bicycles traveling city streets be licensed. To obtain a bicycle license, visit your neighborhood fire station, Monday through Friday, between 3:00 pm and 5:00 pm or Saturday between 9:00 am and 1:00 pm.

The fee is $5 per bicycle.

Note that Mastick Senior Center now has two bicycle racks:

Courtyard near Lobby
Rear entrance of Mastick Social Hall

BIRTHDAY LUNCH CELEBRATION (Top)

Mastick Senior Center members are invited to celebrate their birthday at the monthly Birthday Celebration event. The celebration includes a free lunch, a slice of birthday cake and a balloon!

Reservations are required. Refer to the monthly newsletter, The Mastick Bee, for details. For more information call (510) 747-7500.

BROWN BAG PROGRAM (Top)

Mercy Care Center's Brown Bag Program collects and distributes donated food to 1,500 low-income seniors twice a month at 12 sites in Alameda County. Mastick is the designated site for the city of Alameda. Eligible candidates must be 60 or older, with a gross monthly income of $1,169 for a single person and $2,192 for families of two or greater. Membership must be renewed annually. An annual voluntary contribution of $10 is appreciated at registration.

Brown Bag distributions are on the 1st and 3rd Thursday of the month between 9:00 - 10:00 am in Mastick's Dining Room 1. Members must have transportation and be present to pick up their bag of groceries.All applicants must provide identification and proof of income at the time of registration.For more information, contact Marge Santos at (510) 215-9884.

CALIFORNIA ADVOCATES FOR NURSING HOME REFORM - CANHR (Top)

CANHR is a private, nonprofit organization dedicated to improving the quality of care & life for nursing home as well as residential care residents in California.

For more information, contact CANHR at (415) 974-5171 or (800) 474-1116.

CITY OF ALAMEDA PARATRANSIT SCHOLARSHIP PROGRAM (Top)

The City of Alameda Paratransit Scholarship Program, sponsored by City of Alameda Measure B monies, is available to assist individuals with transportation expenses. A limit of $60 in matching funds per family is available each fiscal year, as funding is available.

Eligible candidates must be Alameda residents, certified Paratransit riders, and meet the very low income requirements. Applications are available in the Mastick Office.

CITY OF ALAMEDA PREMIUM TAXI SERVICE (Top)

Premium Taxi Service provides a 50% discount for taxi rides with the City of Alameda's transportation provider. The service is not limited to medical trips.

Eligible riders must purchase the required discount coupons in advance. However, to make the program fair to all users, you may purchase a maximum number of 5 coupons per quarter (every 3 months).

Eligibility Requirements:
Must be East Bay Paratransit-certified, 75 years of age or older, or 70 years of age or older without a driver’s license.

Cost:
Each travel coupon has a $5 value and costs $2.50. If the cost of a trip cannot be covered exactly with one or more $5 coupons, you may either give the driver an additional coupon or cash to pay the additional cost. However, if you use a coupon, drivers cannot provide you with change. You must present travel coupons with a completed Travel Information Form to the taxi driver upon arrival at your requested destination.

Please contact Mastick Senior Center at (510) 747-7506 for more information, or visit their web site at http://alamedaparatransit.com/services.html#taxi.

This program is made available through the City of Alameda Measure B funding.

DENTAL CONSULTATION (Top)

Dr. Alfred Chong will provide free dental consultation on Thursday, July 16th, from 10:00 am - 12:00 pm (by appointment only). This is an opportunity to have questions answered regarding your teeth, treatment options and possible alternatives for pending dental procedures.

To make an appointment, please visit the Mastick Office or call (510) 747-7506.

DISASTER REGISTRY PROGRAM (Top)

The Disaster Registry Program is available to Alameda residents with special needs that wish to be contacted after an earthquake or other major disaster. The City of Alameda Fire Department or Community Emergency Response Team (CERT) volunteers will contact residents after a major disaster to determine whether medical attention or other assistance is required.

For more information regarding the program, please call (510) 337-2128.

EDEN COUNCIL FOR HOPE & OPPORTUNITY (ECHO) (Top)

ECHO, established as a fair housing agency, has expanded to a full-service housing counseling organization to provide services to very low and moderate income clients.

ECHO provides fair housing counseling, mediation, investigation, and audits. In addition, it operates landlord/tenant counseling programs, rental assistance, emergency grant programs, and home equity conversions.

For more information , please contact ECHO at (510) 496-0496 or (888) 922- 3246.

ELECTRIC BILL ASSISTANCE (Top)

The Red Cross administers two programs to assist low-income Alameda households with electric bills.

EASE, the Energy Assistance Program, assists low-income Alamedans with current or overdue Alameda Power & Telecom (AP&T) electricity bills, by having an AP&T representative perform an energy audit.

Qualifying households may receive free energy-efficient light bulbs and other energy conservation assistance.
The REACH program, administered by the Salvation Army through the Red Cross, helps low income Alameda residents with PG&E gas bills.

EMPLOYMENT DEVELOPMENT DEPARTMENT (EDD) (Top)

Employment Development Department (EDD) connects millions of job seekers and employers.

For more information , please contact EDD at (800) 300-5616 or visit their web site at http://www.edd.ca.gov/.

Offices are located in Oakland at 1212 Broadway, or on the 3rd floor of 675 Hegenberger.

For Disability Insurance claims, contact the EDD at (800) 480-3287 or visit their offices located in Alameda at 1600 Harbor Bay Parkway in Suite 120.

FEDERAL & STATE ASSISTANCE PROGRAMS FOR OLDER AMERICANS (Top)

The National Council on the Aging has created a web site to assist those who wish to have information regarding available programs. Program information includes housing, employment, prescription drug costs, and utility bills.

The web site, www.benefitscheckup.org, lists more that 1,000 programs.

FOUR BRIDGES (Top)

Four Bridges, sponsored by Bay Area Community Services (BACS), is a socialization program for adults with social and emotional problems. The program is offered Monday and Friday from 9:30 am to 2:30 pm at First Congregational Church, 1912 Central Avenue.

For more information, please call (925) 461-3639.

HEALTH INSURANCE ASSISTANCE (HICAP) (Top)

The Health Insurance Counseling and Advocacy Program (HICAP) is a volunteer supported program that helps Medicare beneficiaries of any age make informed choices and provides advocacy when their health benefits are threatened or denied.

HICAP counselors provide individual counseling to Medicare beneficiaries regarding Medicare billings and claims problems, Medicare supplemental insurance, prescription drugs, Medicare HMOs and other managed care options, long-term care insurance, appeals, and more.

To make an appointment, please contact the Mastick Office at (510) 747-7506.

HOMEOWNER AND RENTER ASSISTANCE PROGRAM (Top)

The state budget approved for the 2008-2009 fiscal year deleted funding for the Homeowner and Renter Assistance Program.

It is our understanding that the program will not be funded for t he 2009-2010 fiscal year.

For more information, contact the Franchise Tax Board at (800) 868-4171 Monday through Friday between 8:00 am - 5:00 pm.

HOUSEHOLD BATTERY DISPOSAL (Top)

Household batteries (e.g., AAA, AA, C, D or 9-volt) can no longer be deposited in your gray solid waste (garbage) cart. Mastick Senior Center now accepts household batteries.

Deposit batteries in the Battery Recycling Cart located in the Mastick Office on
Monday through Friday between 9:00 am - 4:00 pm.

Alameda County Industries (ACI) gladly accepts household batteries at their office
on 2307 Blanding Avenue, Suite B, weekdays between 7:00 a.m. - 6:00 p.m.

HOUSING REHABILITATION PROGRAMS (Top)

The City of Alameda sponsors several rehabilitation programs providing loans, grants, and/or technical assistance to homeowners. Assistance is available to develop or conserve housing stock for low and moderate-income residents (less than $53,000 per two-person household), correct code deficiencies, or perform minor emergency home repairs.

The city has a new grant program exclusively for accessibility modifications that can assist by adding ramps and lifts, as well as making limited interior accessibility adaption (e.g., installation of grab bars, etc.).

The substantial rehab program creates new affordable rental units in existing vacant or underutilized structures. Income limits do not apply to the property owner/developer in this program. For more information, please call Mariam Delagrange at (510) 749-5814.

IN HOME SUPPORT SERVICES - IHSS (Top)

IHSS assists eligible aged, blind, and disabled individuals of all ages, to remain safely in their own homes with independence and dignity. Home care workers assist with cooking, housecleaning and shopping. They also assist with personal care (e.g., bathing, dressing, etc.).

For more information, call (510) 577-1800.

INCOME TAX PREPARATION ASSISTANCE (Top)

During February through April 15, AARP Tax Assistance Program volunteers are available to provide free tax preparation services to low and middle income individuals with special attention to those 60 and older.

Limited appointments are available for low-income non-seniors.

This program is sponsored by AARP, IRS and Mastick Senior Center.

LEGAL SERVICES (Top)

There are three services available:

The Alameda Main Library, 1550 Oak Street, sponsors "Lawyers in the Library" on the 1st Wednesday of the month between 6:00 - 8:00 pm. Registration begins at 5:30 p.m. For more information, call (510) 747-7777.
Legal Assistance for Seniors (LAS) provides legal assistance to seniors 60 and older on the third Monday of the month between 1:00 pm and 2:00 pm. For an appointment call (510) 747-7506. LAS can be reached at (510) 832-3040.
Legal Assistance Hotline for seniors 60 and older is (800) 222-1753.

MEAL SERVICE (Top)

Bay Area Community Services (BACS) prepares the noon meal served Monday through Friday at Mastick Senior Center. Individuals 60 plus, who wish to participate, are requested to contribute $2.25 per meal. Members, guests or companions under age 60 who wish to participate are required to contribute $4.25 per meal.

Reservations are made a week in advance. To reserve lunch for the following week, please come by the Lobby desk or call (510)747-7500 by Friday before 11:30 am.

For additional information about this program, please contact the Mastick Office at (510)747-7506.

MEDI-CAL ASSISTANCE (Top)

The Medi-Cal Center is located at 8477 Enterprise Way, Oakland, CA 94612.

Questions pertaining to Medi-Cal eligibility should be directed to (800) 698-1118.

MEDICAL RETURN TRIP IMPROVEMENT PROGRAM - MRTIP (Top)

MRTIP is designed to provide a more flexible method for returning home after/from medical appointments. The City of Alameda has contracted with Friendly Transportation to provide transportation services after/from medical appointments.

Complimentary vouchers are provided to certified Alameda East Bay Paratransit participants. This program is made available through City of Alameda Measure B funding. For more information, contact the Mastick Office at (510) 747-7506.

MEDICAL SERVICES/BLOOD PRESSURE (Top)

The Fire Department provides Blood Pressure Screening on the 2nd & 4th Wednesday of each month between 10:00 am - 12:00 noon in Mastick's Music Room. To obtain an accurate reading, refrain from exercise, caffeine, and nicotine 1½ hours prior to testing.

NON-EMERGENCY WHEELCHAIR TRANSPORTATION PROGRAM (Top)

Alameda County offers a non-emergency transportation service for individuals using wheelchairs who experience a wheelchair breakdown, or other kind of emergency requiring transport of the individual or a wheelchair.

For more information, call toll-free 1-877-50-WHEEL or (877) 509-4335.

NOTARY SERVICES (Top)

Warren Brunetti, volunteer Notary, is available on Wednesdays between 1:30 - 3:15 pm by appointment.

To schedule an appointment, please call the office at (510) 747-7506.

OFFICE SERVICES (Top)

The office volunteer staff is available to assist you with the following:

Advance Health Care Directive Kit (fee $2.00)
Do Not Resuscitate Forms (fee $1.00).
Home Energy Assistance Program Applications
HICAP and Long-Term Care Appointments
Trip, Class, and Seasonal Program Registration
California Driver Handbook
Garbage and Recycling Discount Forms
Utility Users' Tax (UTT) Exemption Applications
Alameda Unified School District Parcel Tax Exemption Forms
Bus Schedules and Transportation Assistance
Notary Public Appointments
Legal Assistance for Seniors (LAS) Appointments

The Mastick Office can be reached at (510) 747-7500 on Monday through Friday, between 8:30 am - 4:00 pm.

PARATRANSIT SERVICES (Top)

East Bay Paratransit (EBP) is a public transit service for people unable to use regular AC Transit buses, or BART trains, because of a disability or disabling health condition.

EBP transports riders from their origin to their destination in sedans or vans equipped with a wheelchair lift.

AC Transit and BART established EBP to meet requirements of the Americans with Disabilities Act (ADA).

PODIATRY / BLOOD PRESSURE SCREENING (Top)

Dr. Dale Wright, DPM does Podiatry and Blood Pressure Screening on the 3rd Tuesday of the month between 1:45 - 3:00 pm in the center's Music Room.

PROPERTY TAX POSTPONEMENT (Top)

On 20 February 2009, the governor signed Senate Bill X3 8 (Chapter 4, Statutes of 2009), which immediately, and indefinitely, suspends the Property Tax Postponement program.

This legislation means that the State Controller's Office will no longer be able to provide property property tax postponement assistance to senior, disabled, or blind homeowners that many depend on this program for property tax relief..

For the most current information about the PTP program, please visit http://www.sco.ca.gov/ or call (800) 952-5661.

RED CROSS DISASTER KITS (Top)

Red Cross Disaster Kits can be ordered in the Mastick Office. Fliers outlining kit options are also available in the office.

Mastick members are eligible for a 20% discount on the variety of kits available. Checks should be made payable to the Alameda Red Cross.

RENT REVIEW ADVISORY COMMITTEE - RRAC (Top)

RRAC reviews complaints of significant rental increases and provides a neutral forum for renters and residential property owners to present their views. It evaluates increases, determines whether they are equitable, and if not, attempts to mediate a resolution acceptable to all parties.

The committee has successfully mediated more than 225 rental increase cases. A tenant, who receives notice of a substantial rent increase, can obtain a Rental Increase Complaint (RIC) Form by calling the Development Services Department at (510) 749-5800, or visiting the Alameda Housing web site by clicking here.

ROAD TO RECOVERY (Top)

Road to Recovery is a program offered by the American Cancer Society to provide free transportation to individuals with cancer-related medical appointments. Volunteer drivers bring ambulatory individuals with cancer who are unable to drive themselves, to and from medical treatment facilities, providing a friendly, supportive, and reliable presence.

For additional information, contact the American Cancer Society at (510) 742-8346.

SEEDS COMMUNITY RESOLUTION CENTER - SEEDS CRC (Top)

SEEDS Community Resolution Center (SEEDS CRC) has trained volunteers, from East Bay communities representing a variety of ages, ethnic groups, religions, sexual orientation, occupations, life experiences, with the ability to speak several languages, available to provide mediation services to assist with conflict resolution.

For more information, please contact SEEDS CRC at (510) 548-2377.

SENIOR CENTER WITHOUT WALLS (Top)

Senior Center Without Walls offers group activities, friendly conversation & an assortment of classes to homebound elders. Individuals can participate from the comfort of their own home through telephone conference calls.

This program is free & available to seniors of Alameda County!

Senior Center Without Walls is sponsored by Senior Resources at St. Paul's Episcopal Church in Oakland & the Episcopal Homes Foundation. It is funded by grants & private donations.

To sign-up or obtain more information, contact Terry Englehart at (510) 444-0243.

SENIOR EMPLOYMENT OPPORTUNITIES PROGRAM - ASSETS (Top)

Are you 55 or older, low income and in need of employment? ASSETS Senior Employment Opportunities Program can assist with your employment needs (e.g., training, etc.).

For more information call (510) 238-3535.

SOCIAL SECURITY (Top)

For Social Security questions call (800) 772-1213 or go to the Oakland office (1111 Jackson Street) or the San Leandro office (320 Davis Street).

Forms can be accessed on-line at www.socialsecurity.gov. Just click the "Forms" link under "Resources", located on the right hand side of the web page.

TRANSPORTATION SERVICES (Top)

The Transportation Office is open on Tuesdays & Thursdays from 9:00 a.m. to 12:00 noon and offers the following services.

AC Transit Senior Monthly Stickers ($20.00), 10-Ride Pass ($10.00)
BART Discount Cards ~ 65 years or older and disabled ~ ($9.00)
East Bay Paratransit Ticket Books ~ containing ten $3 tickets ~ ($30)
City of Alameda Taxi Program ($5 value at $2.50 each)

For more information, please call (510) 747-7506.

TRAVEL CORNER (Top)

Visit the Mastick Excursion Information Board located in the Mastick Office. There you will find information about monthly trips including registration forms, extended trips and travel, upcoming events (e.g., travel policies and procedures).

The Travel Office is open on Tuesdays & Thursdays between 9:00 - 11:30 a.m.as well as from 1:00 - 3:30 p.m.

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